REFERRAL MANAGEMENT

Simplify your collaboration.

Vitaly helps you to optimise your referral process among partner organisations, overcoming obstacles in information exchange, guaranteeing full transparency and quality control.

Integrated referral management to streamline hospital-to-hospital or multidisciplinary specialist referrals.

Referral processes often remain reliant on paper, causing delays, errors, and hindering relevant data sharing, leading to delayed patient care, inefficient resource use, and unnecessary administration.

Our solution was designed to improve information sharing between hospitals and specialists, allowing smooth data flow and real time monitoring of the patient progress. It supports clinical process and gives a full audit trail for information governance. This improves quality of care and expedites referrals, reducing frustration for everyone involved.

Compatible with
your ecosystem

Configurable business rules

INTEGRATED DATA EXCHANGE

Smooth integration of diverse IT systems and EHRs.

Accountabilty

SECURE AND RELIABLE

To assure the highest patient privacy through a safe & secure cloud infrastructure.

user

EASY TO USE

Designed with care professionals to minimise unneccessary steps and save valuable time.

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SPECIALITY-Specific support

Made disease agnostic to mirror your current practice in chosen therapeutic areas.

Scalable

SCALABLE

National, regional or trust wide roll-out, offered as a SaaS solution.

Reports

TRANSPARENT

Real-time insights into referral data and patient status including comprehensive analytical reports.

Caremap

KNOW WHEN TO ACT

Communicate, get notified and follow your patient throughout the pathway or when needed.

Quality

MAXIMISE THE OUTCOMES

Adapt the referral workflow to meet your standards of care.

IN DETAILS

How it works

Start your REFERRAL FLOW with context launch from your own EMR
LINK documents, add structured data and images
View, triage, plan and communicate
Track your patients and act when needed
Document your decisions or update patient data on the fly
View your progress and daily workloads and use the data for research
Start your REFERRAL FLOW with context launch from your own EMR

Start your REFERRAL FLOW with context launch from your own EMR

A a clinician from institution A creates a referral for a patient using their preferred electronic health record (EHR) system. The referral includes patient information, the reason for the referral, and the proposed specialist treatment.

LINK documents, add structured data and images

LINK documents, add structured data and images

The referral is routed to the appropriate triage team based on pre-defined rules and protocols. The triage team reviews the referral to ensure that it meets the criteria for the specialist and decides on the appropriate next steps.

View, triage, plan and communicate

View, triage, plan and communicate

When the referral is processed, the providers can easily review all transferred data and ask for missing documentation to the referring provider. Easy communication between organisations involved through one safe environment helps accelerate the referring process and assure prompt time to treatment.

Track your patients and act when needed

Track your patients and act when needed

Throughout the process, the status of the referral is tracked and monitored to ensure that it is progressing in a timely and efficient manner. This includes tracking the referral status in Vitaly, providing real-time updates to the referring clinician so they can stay on top of the process and act accordingly.

Document your decisions or update patient data on the fly

Document your decisions or update patient data on the fly

Once the specialist procedure is complete, the referring team will receive a report from the specialist and update the patient's EHR with any relevant information to keep them involved.

View your progress and daily workloads and use the data for research

View your progress and daily workloads and use the data for research

Real-time analytics play a pivotal role in streamlining the referral process by providing comprehensive dashboards, insightful reports, all seamlessly integrated with BI tools and open data, augmenting decision-making with AI-driven insights for enhanced efficiency and patient care.

Seamless referral process aligned with your standards of care

We ensure the referral procedure is aligned with your existing standards and protocols to assure accuracy and quality of care. By eliminating unnecessary manual administration, we makes sure the referral process is made successfully and effortlessly.

GAIN COMPLETE PATIENT INFORMATION WITHOUT HASSLE IN YOUR KNOWN ENVIRONMENT

Accurate data impacts decisions and ensures that patients receive the high-quality care promptly. We use open standards and interoperability principles (HL7 FHIR, OpenEHR, etc.), making sure that all medical data (patho-histology reports, DICOM images, structured data etc …) are seamlessly transferred to the referring destination and available to all involved.

MANAGE DIFFERENT REFERRALS WITH EASE

Easily navigate referrals for different medical procedures or MDTs, and ensure that all referrals are processed comprehensively and efficiently. By eliminating unnecessary steps and adapting the workflow according your existing process, providers can generate referrals in the shortest time.

HAVE YOUR PROCESSES AND COSTS UNDER CONTROL

Gain real-time insights into referral data and patient status. We assure full transparency and traceability of patients in the referral procedures. With our analytical feature, you can easily track your key metrics that support your process efficiency and get valuable insights on what works and where there is still room for improvement.

IMPROVE YOUR COMMUNICATION WITH PATIENTS AND TRACK THEIR PROGRESS

Provide patients with real-time updates on the status of their referrals. This helps to reduce anxiety and improve patient satisfaction.

LEVERAGE EVIDENCE-BASED SUPPORT

Gain insights into referral data, analyse trends, and identify areas for improvement. Our evidence-based guidelines enhance the appropriateness and accuracy of referrals. Use this data for further analysis and trend prediction to support your long-term objective of improving patient outcomes.

Supporting referrals wherever needed

With Vitaly, you can quickly cover various referral
pathways and holistically manage your patients across different therapy areas.

Oncology

Oncology

Cardiology

Cardiology

Obstetrics

Obstetrics

Mental health

Mental health

Rheumatology

Rheumatology

Orthopaedics

Orthopaedics

FROM THE BLOG

How Vitaly analytics helps you track your PIFU performance?

Healthcare system in outpatient settings is inconsistent and fragmented. The level of interventions depends on a number of factors, such as the complexity of the patient’s health needs, and a preference to manage.

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Following your objectives

Our solution follows the principles that are in line with your existing ecosystem. If you want to find out more, please contact our experts or request a demo.