Patient-Initiated Follow-Up

Relieve the NHS staff pressures and empower your patients. Learn how Vitaly PIFU solution helps you tackle the elective backlog, reduce waiting times and improve the quality of care. 

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How can you successfully implement your digitally supported PIFU programmes?

Growing demand for care is outpacing NHS capacities. Outpatient appointments continue to rise at a faster rate than the growth of the UK population. Patients want to be more engaged in managing their health. It’s a perfect chance to introduce the Vitaly digital-first approach to PIFU to effectively tackle the Elective care backlog and reduce waiting times.

FOR CLINICAL TEAMS

Release clinical workload with digital PIFU programmes

MINIMISE unnecessary activities
REDUCE DNA RATES AND IMPROVE OUTCOMES
EFFICIENT PREPARATION FOR THE APPOINTMENT
MINIMISE unnecessary activities

1 MINIMISE unnecessary activities

With real-time control over the process, your teams can always stay up-to-date and have full control over daily workloads to significantly reduce unnecessary activities needed for managaging outpatient backlogs.

 

REDUCE DNA RATES AND IMPROVE OUTCOMES

2 REDUCE DNA RATES AND IMPROVE OUTCOMES

By having patients more engaged, your teams can tackle the DNA rates, meaning more efficiently used appointment slots and improved patient outcomes, as patients that need their attention will be seen earlier than otherwise.

EFFICIENT PREPARATION FOR THE APPOINTMENT

3 EFFICIENT PREPARATION FOR THE APPOINTMENT

By having access to relevant and structured patient documentation from your EMR (via digital questionnaire), your teams know why your patients acquired their support, which helps them prepare for the appointment more efficiently.

FOR PATIENTS

Intuitive and easy-to-use application

INITIATE FOLLOW-UP WHEN IN NEED
GREATER COMFORT AND FLEXIBILITY
SIMPLE GUIDELINES AND EDUCATIONAL MATERIALS
INITIATE FOLLOW-UP WHEN IN NEED

INITIATE FOLLOW-UP WHEN IN NEED

The web application helps patients to structure their health concerns and stay connected with their care teams whenever they need them.

GREATER COMFORT AND FLEXIBILITY

GREATER COMFORT AND FLEXIBILITY

It can be used independently on any device from the comfort of the patient’s home that is easy to engage and ready 24/7 (NHS login, NHS App).

SIMPLE GUIDELINES AND EDUCATIONAL MATERIALS

SIMPLE GUIDELINES AND EDUCATIONAL MATERIALS

More information means more empowerment and better reliability. Offer valuable information that gives more support and better understanding on how to self-manage.

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FOR HEALTHCARE PROVIDERS

Single solution, compatible with
your ecosystem

Various programmes

Quickly setup any new PIFU pathway through cloud installation SaaS offering.

Seamless integration

Use various capabilities of integrating different HIE sources, appointment booking systems, and NHS App to support your PIFU use case.

Easy to use

Offer intuitive tools that don’t require user trainings. This way, you don’t need to allocate additional time and resources for education.

Measurable results

Obtain your measures to understand local uptake, estimate the impact on demand for outpatient services and measure outcomes and benefits to patient care. 

How Vitaly supports PIFU pathways?

Vitaly solution streamlines the process of outpatient pathways, supported by various data sources and integrated appointment management systems capabilities.

It encourages patients to self-care while releasing the burden from their care teams, turning complex activities into simple ones.

KEY FEATURES

What is included in the PIFU offering?

FOR PROVIDERS

Reduce workloads

Finding ways to reduce unnecessary workload and at the same time improve patient outcomes, including shortening the waiting times.

  • Monitor your patients and have full control over their health record
  • Real-time reports on the patient activation impact
  • Automated care process for reducing risks and prompt support
  • Improved appointment management with fewer DNAs  
  • Configurable care plans that can be personalised according to patient needs
  • Holistic patient overview for viewing, storing and sharing medical documentation
  • Manage and personalise pathways in one safe environment
  • Secure messaging with a live audit trail
  • Access patient's health concerns, scores, and chat threads
Reduce workloads
FOR PATIENTS

Improved patient experience

Encourage your patients to self-manage and help improve their health literacy by including them in the care decision-making.

  • Unified NHS login on any mobile device
  • Easy-to-follow steps to request a follow-up appointment
  • Access to personal health record and relevant content
  • Reminders and notifications about relevant and upcoming events
  • Appointment management enables patients to choose, cancel or reschedule their slot
  • Secure messaging options for a more comfortable way of connecting with clinicians
Improved patient experience
FOR COMMISIONERS & PAYERS

More efficient care services

Introduce integrated services that stimulate patient inclusion and need based appointments.

  • Reduction of the OPA waiting list by seeing only patients that need to be seen
  • Single data platform connecting different HIE sources for reducing errors
  • Integrated, automated information exchange between multiple NHS Trusts
  • Clinical, process and usage metrics to have the operations and engagement control
  • Optimisation of clinical time while releasing staff capacities
  • Savings due to better performance and fewer unnecessary in-person appointments
  • Improved positioning based on increased mobilisation and patient empowerment
  • Various configurable options to adopt the PIFU programmes according to your organisational needs
More efficient care services
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A positive impact that can be achieved and measured

This evidence-based care coordination model helps you to significantly reduce overheads of limited resources and costs by minimising clinical interventions and wasted investigations. It also supports to meet patients’ needs and preferences in the delivery of high-quality care and bringing positive therapy results.

+ 50%

Prevented readmissions due to in-time intervention.

- 35%

Cost reduction due to standardised protocols enabling re-distribution of workload to less qualified professionals.

+ 33%

Efficiency gain due to minimising professional-led appointments and in-person interactions.

Supporting PIFU wherever you need it

Vitaly solution bundle can help you quickly cover multiple PIFU
pathways and holistically manage your patient cohorts
in an outpatient setting.

Dermatology

Dermatology

ENT

ENT

Heart failure

Heart failure

Pain management

Pain management

Rheumatology

Rheumatology

Orthopaedics

Orthopaedics

Why use VITALY?

Reduce the complexity of PIFU installations and long application adoption cycles. Choose the future-proof services that will help you scale and support multiple PIFU programmes in the shortest time possible.

  • Easy to setup
    Cloud installation as a service
    Cloud installation as a service

    Provisioning of solution into AWS or Microsoft Azure.

    Easy and fast implementation
    Easy and fast implementation

    Quick installation of new pathways and care programmes.

    No specialised training needed
    No specialised training needed

    Intuitive applications overcoming lengthy digital adoption cycles.

  • Built to integrate
    Integrational capabilities
    Integrational capabilities

    Real-time data exchange with various systems offered as an interoperable platform.

    Perfect match for your ecosystem
    Perfect match for your ecosystem

    Connecting clinicians with patients using HIS without leaving their site.

    Seamless collaboration
    Seamless collaboration

    Better efficiency, saving valuable time and delivering exceptional experience.

  • Scalable and flexible
    Scale your PIFU use cases
    Scale your PIFU use cases

    Supporting multiple PIFU programmes in various therapeutic areas.

    Different care settings
    Different care settings

    Flexible setting in your Trust or across the entire region.

  • Powerful analytics
    Gain clear insights into your PIFU performance metrics
    Gain clear insights into your PIFU performance metrics

    Assess a range of outcomes to Outpatient CDS:
    - number of attendances & follow-ups,
    - time to follow-up,
    - return rates,
    - rates of DNAs.

FROM THE BLOG

How Vitaly analytics helps you track your PIFU performance?

Healthcare system in outpatient settings is inconsistent and fragmented. The level of interventions depends on a number of factors, such as the complexity of the patient’s health needs, and a preference to manage.

Read the blog
Group 22

Interested in how it would work in your organisation or cross-organisational setup?

Let’s help you to bridge the gap to leveraging your PIFU transformation by aligning your organisational needs.
We’ll support you until you get there.

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